Certificate II in Security Operations

CPP20218

This nationally recognised qualification is the required training for individuals seeking to apply for a Queensland Class 1 Security Licence with the functions of Unarmed Security Officer and Crowd Controller.

This licence enables employment in frontline security roles, including:

Unarmed Security Officer

• Guarding, patrolling or monitoring property without a weapon or guard dog

• In-house security roles

• Loss prevention officers

• Security gate officers

Crowd Controller

• Maintaining order in public places

• Screening entry into venues

• Monitoring and controlling behaviour

• Removing persons for inappropriate conduct

Monitoring Officer

• Monitoring functions can be added to your licence without additional training.

If you currently hold a Crowd Controller or Bodyguard Queensland Security Licence and require renewal, enrol in the Crowd Controller Refresher and Provide First Aid Course.

Course Outcome

On successful completion, participants will be awarded the nationally recognised qualification:

CPP20218 Certificate II in Security Operations

Core Units

• CPPSEC2101 Apply effective communication skills to maintain security

• CPPSEC2102 Apply legal and procedural requirements to work effectively within a security team

• CPPSEC2103 Apply WHS, emergency response and evacuation procedures to maintain security

• CPPSEC2104 Apply risk assessment to select and carry out response to security risk situations

• CPPSEC2105 Provide quality services to a range of security clients

• CPPSEC2106 Protect self and others using basic defensive techniques

• CPPSEC2107 Patrol premises to monitor property and maintain security

• CPPSEC2108 Screen people, personal effects and items to maintain security

• CPPSEC2109 Monitor and control access and exit of persons and vehicles from premises

• CPPSEC2110 Monitor and control individual and crowd behaviour to maintain security

• CPPSEC2111 Apply security procedures to manage intoxicated persons

• CPPSEC2112 Apply security procedures to remove persons from premises

• CPPSEC2113 Escort and protect persons and valuables

• HLTAID011 Provide First Aid

Entry Requirements

Participants must:

• Have sufficient English language, literacy and communication skills

• Be physically fit and capable of performing defensive tactics

• Be able to bend or kneel for at least 2 minutes to perform CPR

• Have access to a reliable computer with email and internet access to complete the pre-course online training

Licence & Regulatory Requirements

All Queensland Security Licences are administered by the Office of Fair Trading (OFT).

Applicants must:

• Be 18 years of age or older

• Be a fit and proper person

• Have no disqualifying offences under the Criminal Code within the last 10 years

Additional government fees apply, including:

• First year total: $606.00 (includes mandatory fingerprinting and police check)

• Criminal history check (if not completed within the last 6 months): $47.10

• Mandatory fingerprinting fee: $109.60

Multiple Function (Unrestricted) Licence Fees:

• $449.30 for 1 year

• $905.60 for 3 years

Delivery Format

Pre-Course Work

• Approximately 30 hours of online, self-paced training

• Includes reading materials, videos, quizzes and assessments

• Must be completed prior to attending face-to-face training

Face-to-Face Training

• 6 days in-person training (8:00am–5:00pm, approximately 54 hours)

• Trainer-led activities, case scenarios and practical exercises

• Closed-book examinations