Privacy Policy

Queensland Security Training Academy (QSTA)

Website: www.securitytrainingacademy.com.au

Last updated: 24 February 2026

Our Commitment to Privacy

Queensland Security Training Academy (QSTA) is committed to protecting your privacy and the personal information you provide to us.

Queensland Security Training Academy (QSTA) operates as a Registered Training Organisation (RTO) and delivers nationally recognised training in accordance with applicable legislation and regulatory requirements.

QSTA is committed to ensuring that:

Personal and confidential information provided by students is collected, stored and treated in a manner that protects privacy;
Students can access their training records, including Statements of Attainment, Qualifications and Records of Results;
Personal information is not disclosed to third parties without lawful authority or the written consent of the individual, unless required by law.

QSTA complies with:

Privacy Act 1988 (Cth)
Australian Privacy Principles (APPs)
National Vocational Education and Training Regulator Act 2011 (Cth) (NVETR Act)
Standards for Registered Training Organisations (RTOs) 2015
Data Provision Requirements 2012
Information Privacy Act 2009 (Qld) (where applicable)
Relevant state licensing and regulatory body requirements

Collection of Personal Information

Why We Collect Your Personal Information

As a Registered Training Organisation (RTO), we collect personal information so that we can:

Process and manage your enrolment
Deliver training and assessments
Issue nationally recognised qualifications and Statements of Attainment
Meet our reporting obligations to government authorities
Verify licensing eligibility
Comply with regulatory and legislative requirements

If you do not provide required information, we may be unable to enrol you or continue your training.

Types of Personal Information Collected

Depending on the course and regulatory requirements, we may collect:

Personal Information

Full name
Date of birth
Residential address
Contact details
Unique Student Identifier (USI)
Employment information
Educational history
Training progress and results

Sensitive Information

Where required by law or regulatory obligations:

Identification documents (e.g. driver’s licence, passport)
Criminal history information
Licensing eligibility information
Disability indicators
Indigenous status
Health declarations (where relevant to course participation)

Certain courses (e.g. firearms or licensing-related courses) require proof of identity documentation. These documents are required by law and regulatory bodies. If not provided, enrolment cannot proceed.

How We Collect Information

We collect personal information through:

Online enrolment forms
Paper enrolment documents
Learning management systems
Email and phone communication
Face-to-face interactions
Regulatory and licensing authorities (where required)

Where possible, information is collected directly from the individual.

Storage and Security of Information

QSTA maintains strict security procedures to protect personal information.

Electronic information is:

Stored in secure, password-protected systems
Access restricted to authorised personnel
Protected through secure hosting environments
Regularly backed up and monitored

Hard copy documents are:

Stored in locked facilities
Accessible only by authorised staff
Destroyed securely after mandatory retention periods

In the event QSTA ceases to operate as an RTO, student records required under law will be transferred to the appropriate regulatory authority.

Disclosure of Personal Information

National VET Data Collection

Under the National Vocational Education and Training Regulator Act 2011 (Cth), QSTA is required to disclose personal information to:

National Centre for Vocational Education Research (NCVER)

NCVER manages the National VET Data Collection.

NCVER may use and disclose personal information for:

VET administration
Statistical and research purposes
VET transcripts
Workforce planning and policy

NCVER handles personal information in accordance with the Privacy Act 1988 (Cth).

More information: www.ncver.edu.au/privacy

State and Licensing Authorities

We may disclose information to:

Queensland Office of Fair Trading (OFT)
Queensland Police Service – Weapons Licensing
State Training Authorities
Work Health and Safety Regulators
Other licensing bodies relevant to the enrolled course

Employers and Funding Bodies

Where training is funded or arranged by:

Employers
Workforce agencies
Schools

We may provide:

Attendance records
Progress reports
Outcome results

Legal Disclosure

We may disclose personal information:

If required by law
Under court order, subpoena or warrant
In response to lawful law enforcement requests

QSTA does not sell personal information.

QSTA does not provide personal information to overseas third parties unless required by secure IT infrastructure arrangements and in compliance with Australian privacy law.

Direct Marketing

QSTA may use personal information to provide:

Course updates
Industry updates
Relevant training opportunities

You may unsubscribe at any time by:

Clicking the unsubscribe link in emails
Contacting info@qldsta.com.au

We do not provide personal information to third-party marketing companies without consent.

Access and Correction of Personal Information

You may request access to your personal information at any time.

To access your records:

Contact info@qldsta.com.au
Provide proof of identity
Specify the records requested

Access will be granted within a reasonable timeframe.

You may request corrections if information is inaccurate, incomplete or outdated.

Where information has been disclosed to third parties, we will notify them of corrections where required.

Anonymity and Pseudonymity

Where practical, individuals may make general enquiries anonymously or use a pseudonym.

However, for nationally recognised training and licensing-related courses, identification is required by law. Anonymous enrolment is not permitted.

Retention and Destruction of Information

QSTA retains personal information only as long as required under:

RTO regulatory obligations
Licensing requirements
Legal retention requirements

Information no longer required will be securely destroyed or de-identified.

Surveys

Students may be contacted by:

NCVER
Government departments
Authorised research bodies

Participation in surveys is voluntary.

Privacy Breaches and Complaints

If you believe your privacy has been breached, you may lodge a complaint by contacting:

info@qldsta.com.au

We take privacy complaints seriously and will investigate all matters promptly.

If unsatisfied with our response, you may contact:

Office of the Australian Information Commissioner (OAIC)

www.oaic.gov.au

Australian Privacy Principles (APPs)

QSTA manages personal information in accordance with the 13 Australian Privacy Principles, including:

Open and transparent management of personal information
Collection of solicited personal information
Notification of collection
Use and disclosure
Direct marketing
Cross-border disclosure
Security of personal information
Access and correction rights

This policy is reviewed regularly to ensure ongoing compliance.

Policy Review

This Privacy Policy is:

Reviewed annually
Updated as required by legislative changes
Communicated to staff and students
Available publicly on our website

Queensland Security Training Academy (QSTA)

Website: www.securitytrainingacademy.com.au

Email: info@qldsta.com.au