Terms & Conditions

Queensland Security Training Academy (QSTA)

Website: www.securitytrainingacademy.com.au

Last updated: 24 February 2026]

1. Introduction

These Terms and Conditions govern your use of this website and your enrolment in any training course offered by Queensland Security Training Academy (QSTA).

By accessing this website or enrolling in a course, you agree to comply with these Terms and Conditions.

If you do not agree, you must not use this website or enrol in our courses.

2. About Us

Queensland Security Training Academy (QSTA) provides nationally recognised and non-accredited training services within the security industry in Queensland.

All nationally recognised training is delivered in accordance with applicable training package requirements and regulatory standards.

3. Course Information

All course information published on this website is provided in good faith. While we take reasonable care to ensure accuracy, QSTA reserves the right to:

Update course content
Modify course schedules
Change delivery methods
Adjust pricing
Cancel or reschedule courses

Changes may occur to reflect updates to legislation, training packages, regulatory requirements or operational needs.

4. Enrolment

By enrolling in a course, you confirm that:

All information you provide is accurate and complete
You meet eligibility requirements for the course
You understand that licensing is subject to approval by the relevant authority
You accept that course completion does not guarantee licence approval

Licensing decisions are made solely by:

Queensland Office of Fair Trading (OFT)
Queensland Police Service – Weapons Licensing

5. Licensing Responsibility

QSTA provides training only.

We do not:

Issue security licences
Issue weapons licences
Guarantee licence approval

It is the student’s responsibility to ensure they meet all eligibility requirements prior to enrolment.

Fees paid for training are not refundable if a licence application is refused due to eligibility issues.

6. Fees and Payments

All course fees must be paid prior to course commencement unless otherwise agreed.

Prices listed on the website are subject to change without notice.

Additional government licensing fees, fingerprinting fees and criminal history checks are not included in course pricing unless expressly stated.

7. Refund Policy

Refunds are handled in accordance with Australian Consumer Law.

Refunds may be granted in circumstances including:

Course cancellation by QSTA
Exceptional personal circumstances (at QSTA discretion)

No refunds will be issued for:

Change of mind
Failure to meet licensing eligibility requirements
Non-attendance without notice

Where a refund is approved, administrative fees may apply.

8. Course Cancellations and Rescheduling

QSTA reserves the right to cancel or reschedule courses due to:

Insufficient enrolments
Trainer illness
Operational requirements
Regulatory updates

Students will be offered:

Transfer to another course date, or
Refund of fees paid

QSTA is not responsible for travel or accommodation costs incurred.

9. Student Conduct

Students must:

Follow trainer instructions
Comply with safety requirements
Behave respectfully toward staff and other students
Not attend under the influence of drugs or alcohol

QSTA reserves the right to remove students from training for misconduct or safety concerns.

No refund will be issued in cases of removal due to misconduct.

10. Physical and Medical Requirements

Certain courses require:

Physical participation
Defensive tactics training
Firearms handling
CPR on floor-based manikins

Students must ensure they are physically capable of participating safely.

Students with medical conditions should notify QSTA prior to enrolment.

11. Weapons and Firearms Training

For firearms-related courses:

Students must meet eligibility requirements
Live-fire training is conducted under strict supervision
Failure to follow safety instructions will result in immediate removal

Completion of firearms training does not automatically grant a Weapons Licence.

12. Online Learning Requirements

Where courses include online components:

Students must have reliable internet access
Students must complete online modules before attending practical sessions
Assessments must be completed independently

Failure to complete required online training may result in inability to attend practical sessions.

13. Intellectual Property

All course materials, manuals, assessments and website content remain the intellectual property of QSTA.

Students may not:

Reproduce
Distribute
Share
Republish

Any course material without written permission.

14. Limitation of Liability

To the extent permitted by law:

QSTA is not liable for:

Licence refusal
Employment outcomes
Loss of income
Indirect or consequential losses

Nothing in these Terms excludes rights under Australian Consumer Law.

15. Privacy

QSTA collects and stores personal information for enrolment, assessment and compliance purposes.

Personal information may be shared with:

Regulatory bodies
Government agencies
Licensing authorities

In accordance with applicable laws.

For more information, refer to our Privacy Policy.

16. Website Use

Users of this website must not:

Attempt unauthorised access
Upload malicious content
Misuse website information

QSTA reserves the right to restrict access to users who breach these conditions.

17. Changes to These Terms

QSTA reserves the right to update these Terms and Conditions at any time.

The current version will always be published on this website.

18. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising will be subject to the jurisdiction of Queensland courts.

19. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Queensland Security Training Academy

Email: info@qldsta.com.au